Terms & Conditions
Terms and Conditions of Footsoothers
Website Terms & Conditions
accordance with the Consumer Rights directive (CRD) we of Foot
Soothers’ have outlined the legal Terms and Conditions for you the
public to use footsoothers.co.uk along with any product or service you
use when ordering from us.
About Foot Soothers’
The website www.footsoothers.com (and all associated websites) is owned and operated by Podiatry Wellbeing Limited.
The website operate by ‘Foot Soothers’ referred to and uses the terms
“Foot Soothers/We/Ours and Us”. You the consumer know and referred as
“You and Your”. Throughout the website these are the terms used and are
included in the Website Terms & Conditions and Privacy & Cookie
Policy. All goods ordered from the website will referred to as “the
Please read through carefully our Terms and
Conditions before using our website. We also recommend that you print
and keep a copy of these conditions for future reference.
- Order and Acceptance
placing an order you may open an account with us, which will require
compulsory personal data or alternatively please use the guest check out
- Payment details are outlined in our Payment terms.
note that our acceptance of an order is when we have dispatched your
goods. We have the right to refuse an order for any reason.
goods are unavailable, such as out of stock we will inform you of this
an supply you with an estimation date of which your goods will be likely
- Confirmation of details of your
order will be emailed to you and will include a copy of notice of our
delivery charge if applicable along with the estimate timescale of
expected delivery of goods.
- Payment and Price
Payment methods for goods are via Credit or Debit card and PayPal only.
By completing the payment details you confirm that you are the account
holder. All card payments are subject to authorization by your card
2.2- Our Payment method is secure and safe using encrypted
secure payment technology. All fields indicated must be complete in
order to process the payment. All data collected and used will be
protected under our private policy section.
2.3- Pricing of goods on our website is the price displayed at the time of purchase.
2.4 – All prices displayed are in pounds Sterling and are inclusive of VAT unless otherwise stated.
if goods are incorrectly priced we are not obliged to supply you the
goods at that price and notification of this will take place before
dispatch of such goods.
- Goods are for delivery from this website to addresses in mainland UK and Northern Ireland only.
email confirmation to you outlines both delivery charges and estimate
timescales of goods. We endeavor to delivery within 3 working days of an
order being placed. We shall be of no liability for any delay or
failure in delivering goods if the delivery delay or failure is beyond
circumstances we cannot control. If goods have not been delivered within
30 days a refund will be given.
- It is your
responsibility to contact our Customer Services Department when failure
to deliver reaches beyond 3 working days of the estimate delivery date.
delivery address will be the address given at the time of ordering. Any
returned ordered that had failed attempts of delivery beyond our
control may incur an additional delivery charge.
or loss of goods responsibility passes to you on receipt of delivery of
such goods received at your chosen delivery address.
(ownership) in or to the goods will be passed to you once we have
received payment in full and that the goods have been fully delivered.
(ownership) in or to the goods will be passed back to us once a refund
for the price of the goods has been accepted in full.
- Damage, Loss and Incorrect Delivery
should check all goods received against your order accordingly for
damage or error. If an error in the order or damage to the goods should
occur then you should refer to the Delivery and Returns Terms section of
our policy. Notification of such circumstances will allow us to rectify
the error accordingly.
6. Cancellation, Refunds an Exchanges
You have the right to cancel and receive a refund outlined in our
Returns Policy. Your right to cancel or return goods undamaged does not
apply if the goods have been used, unsealed or opened.
not eligible to return any goods that are not damaged unless they are
in the exact condition which they were delivered.
7. Liability and Disclaimer
these terms and conditions nothing excludes or limits liability for
death or personal injury caused by our negligence or for fraud.
Foot Soothers’ will not be liable for any losses or claims arising
directly or indirectly from the use of our website or in respect of any
goods purchased under these conditions.
- All use and
whilst precautions to ensure this are in place we will not be liable
unless we are negligent for any unauthorized access of the personal
information you have provided.
- The advertisement and
information of all our goods is that of a general guideline to foot
care only. Any health problem or suspected health problem should be
diagnosed by a healthcare profession who you can seek support an advise
before purchasing any of our goods. We are by no means a self-help
organization or intend to act as substitute guides to health care
- It is your responsibility to read
thoroughly all goods description prior to purchase and use in order to
satisfy your requirement. We of Foot Soothers’ try to ensure that the
description of goods is accurate at point of sale, but we hold the right
to amend the description and specifications on all goods without prior
8. Intellectual Property Rights
8.1- All information on www.footsoothers.com
including software, data, text, photographic content an graphics is
subject to copyright, both trade an service marks patents or proprietary
8.2- Usage of downloaded material is for your personal
use only and not that of commercial usage. Retrieval of images and
content from our website is strictly for order purposes only.
8.3- Foot Soothers’ is a registered trademark brand.
9. Data Protection
Soothers’ is a registered data protection user and therefore any
Foot Soothers’ is committed to respecting and protecting the privacy
rights of its visitors and customers. If you do not want your data to be